Dealer Loyalty Program – Terms and Conditions

The TMAIN Dealer Loyalty Program rewards approved business accounts (wholesale dealers and technicians) for their purchases. By ordering through a dealer account you accept these terms.

1. Who can join

All business accounts approved by TMAIN are enrolled automatically. Retail (non-business) customers are not eligible.

2. How the reward works

  • Quarterly target: each dealer account has its own quarterly target, set by TMAIN when the account is approved and shown in your dealer home page. Your target: ******* JOD of paid purchases per calendar quarter. If your paid purchases in a quarter are below your target, no credit is earned for that quarter, and purchases do not carry over to the next quarter.
  • When you reach the target, you earn 1 JOD of credit for every 100 JOD of paid purchases in that quarter (1% of the value of all your paid purchases in the quarter, from the first dinar).
  • Purchases are counted per calendar quarter: January–March, April–June, July–September and October–December.
  • Only fully paid orders placed through your dealer account are counted. Unpaid, cancelled or refunded orders, and the refunded part of any order, are not counted.
  • The value counted is the value of the products after discounts.

3. When and how the credit is added

  • After each quarter ends, TMAIN reviews the paid orders and adds the credit to your account balance within 15 days.
  • The credit appears as store credit in your account and is deducted automatically at checkout on your next orders.
  • Credit cannot be exchanged for cash, transferred to another account or used on retail accounts.

4. Validity

Credit is valid for 12 months from the date it is added. Unused credit expires after that date.

5. General

  • If an order that earned credit is later returned or refunded, the related credit is deducted from your balance. If the return brings the quarter's paid purchases below your target (******* JOD), the whole credit for that quarter is deducted.
  • TMAIN may suspend the reward for accounts that misuse the program or do not meet the business account conditions.
  • TMAIN may change or end the program, the target or the reward rate, with notice published on this page. Credit already added stays valid.
  • The progress figures shown in your account are for guidance; the final credit is based on TMAIN's review of your paid orders.

Questions? Contact us at info@tmain-jo.com or on WhatsApp 0791220263.